Terms of use

The short version: your money goes to your own accounts, your data is yours, and the reminders only go to your own customers.

What this service is

This software helps you create invoices, take payments through your own Stripe account, and send reminders about unpaid invoices. It is not an accounting service and it is not financial advice.

Your money

Payments from your customers go to your own payment accounts. They are never held by us. We do not take a percentage of your invoices. You are responsible for your own merchant terms with Stripe, and for the tax you owe on the income.

Reminders

You control the reminder sequence. By switching it on, you ask us to send those emails on your behalf using your business name. We stop automatically when an invoice is paid, and when a customer asks you to stop. Your customers must be your own customers: we do not allow this service to be used for unsolicited email.

Your data

Your invoices, customers and payments are yours. You can export them at any time. If you close your account, we keep the records for seven years because Australian tax law requires it, and then delete them.

Fair use and limits

Every plan has a monthly invoice limit: 3 on Free and 1,000 on Business, counted per calendar month, and every account can send up to 1,000 reminder emails in that month. We may suspend an account that is used to send spam, to abuse the payment gateways, to break the law, or to run automated bulk use that is out of line with how the product is meant to be used.

Availability

We aim for the service to be available at all times, and we take backups daily. We cannot promise it will never go down. If it does, you can always send invoices from your own records, because your data is yours.

Questions

Email info@paychasey.com.au.

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